Unified Communications

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Prioritizing UC&C “Experience” to Drive Better Business Outcomes

Modern businesses heavily rely on Unified Communications and Collaboration (UC&C) to connect employees and customers, making the proper functioning and

Business, business continuity, Collaboration, communication, connectivity, Security, Service Management, Syndicated, Technology, UC&C, UCaaS, Unified Communications

Should Your Small Business Adopt An MSP For Its UC Needs? The Pros And Cons

Integral to the workplace’s digital transformation is the question every organisation faces: Should you outsource your UC management to a

Business, Collaboration, communication, Culture, managed service provider, Security, Service Management, Service Provider, Small Business, SMBs, Syndicated, Technology, UCaaS, Unified Communications
NUWAVE, Clerk Chat Partner To Deliver Enterprise Text Messaging

NUWAVE, Clerk Chat Partner To Deliver Enterprise Text Messaging

NUWAVE has announced the launch of its new Business Text Messaging solution in partnership with Clerk Chat. This new capability

Business, Channel, chat, Customer Experience, Digital Transformation, personal, Service Management, Service Provider, Syndicated, UCaaS, Unified Communications, WhatsApp
Why You Need a UC Service Management Platform with a ServiceNow Integration

Why You Need a UC Service Management Platform with a ServiceNow Integration

ServiceNow is a cloud-based, AI-powered software platform designed to automate and manage enterprise IT processes. Large organizations around the world

app, Artificial Intelligence, Automation, Business, cloud-based, employees, powered software platform, Security, Service Management, ServiceNow, Syndicated, Technology, UCaaS, Unified Communications
How IT Automation Empowers UC Managers

How IT Automation Empowers UC Managers

The world of unified communications (UC) has evolved significantly in recent years. Trends like remote and flexible work, evolving communications

Artificial Intelligence, Business, communication, Multi-Vendor, platforms, Security, Service Management, solution, Syndicated, Teams, Technology, UCaaS, Unified Communications, User Experience
Kurmi and ServiceNow Partner To Elevate UC User Management

Kurmi and ServiceNow Partner To Elevate UC User Management

Kurmi has announced a new integration with ServiceNow that streamlines the management of unified communication users and services. The product

Business, integration, Kurmi, Microsoft Teams, Security, Service Management, ServiceNow, Syndicated, UCaaS, unified communication, Unified Communications
IntelePeer Boosts Enterprise Comms With SmartCommunicator For Microsoft Teams

IntelePeer Boosts Enterprise Comms With SmartCommunicator For Microsoft Teams

IntelePeer has launched SmartCommunicator for Microsoft Teams, aiming to enhance enterprise communications with AI and automation capabilities. The AI-powered Communications

AI, Analytics, Artificial Intelligence, automation capabilities, boost, Business, CEO, Communications Automation Platform, Customer Experience, enterprise communications, Frank Fawzi, Gen, IntelePeer, launch, Microsoft Teams, omnichannel communication, personal, presence management, remote work, Service Management, skill-based routing, SmartCommunicator, SmartOffice, SmartWorker, Syndicated, Technology, today, UCaaS, Unified Communications
Theta Lake Unveils Swathe Of New Voice Compliance Innovations

Theta Lake Unveils Swathe Of New Voice Compliance Innovations

Theta Lake has unveiled a swathe of innovative voice compliance innovations for customers and partners. The UC compliance and Digital

Call Recording, CCaaS, Microsoft Teams, Security and Compliance, Service Management, Syndicated, UCaaS, Unified Communications
Top 5 Ways to Manage Your UC More Efficiently

Top 5 Ways to Manage Your UC More Efficiently

Unified communications (UC) solutions are critical in many business environments, enabling better productivity, collaboration, and data management. In fact, by

Collaboration, productivity, Service Management, Syndicated, UCaaS, Unified Communications