CPaaS

Focus on Value Drivers for UC Success

In the evolving landscape of modern business, investing in service management technology has become a strategic necessity. The value of

CPaaS, productivity, Security and Compliance, Service Management, Syndicated, UCaaS, Unified Communications

Lumen Now Supports Zoom Contact Centre Solutions

Lumen Technologies is expanding its partnership with Zoom to add support for its contact centre solutions. The new partnership will

CCaaS, contact center, CPaaS, Lumen Technologies, partnership, Service Management, Syndicated, Zoom

CPaaS: How a Smart Service Management Portal Can Put Your Customers in Complete Control

You have to hand it to the portal. Of all the recent technological innovations aimed at digitally transforming the way

CPaaS, Service Management, Syndicated