CCaaS

Theta Lake Unveils Swathe Of New Voice Compliance Innovations

Theta Lake has unveiled a swathe of innovative voice compliance innovations for customers and partners. The UC compliance and Digital

Call Recording, CCaaS, Microsoft Teams, Security and Compliance, Service Management, Syndicated, UCaaS, Unified Communications

Lumen Now Supports Zoom Contact Centre Solutions

Lumen Technologies is expanding its partnership with Zoom to add support for its contact centre solutions. The new partnership will

CCaaS, contact center, CPaaS, Lumen Technologies, partnership, Service Management, Syndicated, Zoom

UC Security and Compliance Trends to Watch in 2024

Security and compliance have always been crucial to business preservation. However, the demand for innovation is greater than ever. The

Artificial Intelligence, CCaaS, Security and Compliance, Service Management, Syndicated, UCaaS, Unified Communications, Video Conferencing